Category Archives: Featured Story

Gen-Ex Cargo is a company that is dedicated to providing the best service in the international door-to-door freight business. The efficient transport system and exemplary customer service of Gen-Ex have made them a reliable deliverer of balikbayan boxes for the past sixteen years.   When one visits the Gen-Ex website, the first image that is […]

At Gen-Ex we have long realized that online self-service for customer support is far less expensive than telephone-based service. We cut costs dramatically on both sides by having customers go online themselves rather than visit an office or call a contact center to follow up the delivery status of their cargo. Our customer service portals […]