Instructional Videos

Videos to show you the basic methods from ordering a box, packing the right way and picking up your box

Finding Box Rates (Hong Kong)

Finding Box Rates (Macau)

Finding Box Rates (China)

Finding Box Rates (Indonesia)

Ordering a Box Online

Edit you Gen-Ex My Account

Accessing your Gen-Ex My Account

Gen-Ex My Account Location

Change yor Billing Address

Finding Gen-Ex on Social Media

Finding your Box Delivery Status

How to Properly Pack a Glass Bottle

How to Properly Pack Fragile Items in Box!

How to Pack a Striped Bag with Gen-Ex Cargo!

Color Coded Bag Tags at Gen-Ex Cargo

How to Complete a Packing Slip

Packing Boxes at Gen-Ex San Po Kong